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Your experienced operators are leaving. Their knowledge does not have to leave with them.

Experienced people leave, new operators spend weeks getting up to speed, and the knowledge of why things go wrong is written down nowhere. VDS Smart Factory captures that knowledge and gives your team the context they need, at the moment it matters. In plain language, at the line.

operator at the line / shop floor
Long-term partner Our own IoT hardware & software Technical and business insight
Why knowledge disappears

Onboarding takes weeks. And the very people who could pass it on are leaving.

Many digitalisation projects lead to more screens and more data entry, without the operator being able to steer any better. At the same time it is getting harder to get new people running independently quickly. The average onboarding time for a line operator is weeks. Meanwhile production carries on with people who do not yet know the system, do not yet recognise the signals and have not yet learned the workarounds.

VDS Smart Factory brings operational knowledge and real-time data together in one place, so the shop floor sees straight away what is going on, what is coming and what helped before.

Onboarding takes weeks

New operators learn by watching experienced colleagues. But there are fewer and fewer of them. And production does not wait until someone is ready.

Knowledge walks out

Experienced operators know why things go wrong. But it is written down nowhere.

No context with alerts

"Line 3 down" says nothing. What is the likely cause? What helped last time?

Changeover time is a black hole

Every product change costs time, but nobody knows exactly how much. Ten minutes one time, forty the next. And with a new operator it always takes longer.

Screen overload

Three systems to record the same thing. Nobody feels like the owner of the data.

Reporting after the fact

On Friday operators hear what they could have done differently on Monday. Too late.

A dashboard tells you what happened. An operator needs to know what they can do right now, while the line is running.

The solution

One screen at the line. One source of context.

At every line there is a touchscreen where the operator records downtime, sees the target and gets real-time feedback. The data comes straight from machines and sensors; the operator only has to add the causes the system cannot see for itself.

Operator · Line 03 14:32
Target this shift
17,200
↑ on schedule · 88%
Current OEE
72.4%
↑ 1.8 vs yesterday
Operator assistant

Touchscreen per line

Just three taps to record downtime with a reason. The system measures the rest itself.

Context with the target

Real-time: how many we have, how many still to go, how much time is left. No sums needed.

Ask it in plain language

"Why is line 3 down?", the AI assistant looks up the answer in your production data.

AI on the shop floor

AI as a colleague, not as reporting.
Answers in your language, with your data.

AI within VDS Smart Factory helps the operator at the moment it matters. A question in everyday language, answered with figures from your own production. An alert that gives context, so people can act on the right thing.

Operator copilot

Ask questions about your own line, get answers from your own data

"How much scrap did we have last night?" "When did this fault last occur?" The assistant looks it up in your production data and answers in plain language. No dashboard to open, no report to wait for.

Smart alerts

With context and action, not panic

Line 3 comes to a stop. The operator sees an alert: "Film infeed blocked. Similar to the incident on 14 March. Last time solved by adjusting the right-hand tensioner." The operator acts, the line runs again. Total downtime: 4 minutes instead of 25.

Capturing knowledge

Experience stays when people leave

What operators record during downtime is structured automatically. New colleagues get the right tip at the right moment, based on what experienced colleagues did before.

Changeover guidance

Faster changes, less loss at every changeover

At a product change the assistant shows the steps that work fastest for this specific combination. A new operator gets the same guidance as someone with ten years of experience. At a shift handover the next operator sees straight away where the previous one left off.

This is what is in place after delivery.

Delivered ready to use and, more importantly, your team is involved from the implementation onwards.

Screen at the lineThe current state of play at every production and packing line, without logging in.
Touchscreen inputRecord downtime and cause in two taps, while sensors measure the duration.
Standard versus actualWhat the standard is and what is actually being run now, per shift.
Digital instructionsWork instructions and checks at the place where the work happens.
Alerts on deviationThe right person gets a signal, nobody has to keep watching.
Onboarding on factsNew colleagues see for themselves what is running well. Onboarding time goes down.
Operator trainingWe take your people through the system, so the data actually gets used.
SupportOne point of contact who knows your plant, even when someone new starts.
A shift in view

What changes in a day for your operator.

Not more recording, but less. And information at the moment it still makes a difference.

06:00

Shift start, no reconstruction

The screen at the line shows how the previous shift ran and which fault is still open. No handover based on memory.

09:20

A four-minute stop

The operator taps the cause on the touchscreen. The duration has already been measured. Done in five seconds, and recorded in full.

11:45

A signal before it stops

A parameter drifts away from normal. The operator gets an alert and adjusts, instead of fixing a breakdown later.

13:00

Standard and reality side by side

The screen shows what the standard is and what is actually being run. You do not need a team leader to know where you stand.

14:00

Handover on facts

The next shift starts where this one ended, with the same figures. And what the operator already knew is now in the system too.

Customer story · CCI

From paper at the line to a day start on data.

At CCI, operators no longer record downtime "roughly" in the morning, but in real time on the screen at the line. Sensors measure the duration, operators add the reason in three taps. The next morning the day start begins with the same data, and with concrete actions, not with debates about what actually happened.

Read the full CCI case
operator at a dashboard / shop floor team
“At first, operators were sceptical about yet another screen. After two weeks they were the ones complaining if a screen was missing somewhere.”
Operations Manager · Food producer (anonymised)
Quick Scan · free

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