Privacy Statement VDS

Introduction

This Privacy Statement relates to the processing of personal data of visitors to the website www.vds-automation.nl (hereinafter: VDS, we, us or our). We respect the privacy of visitors to our website and handle your personal data with care. In doing so, we comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR).

In this Privacy Statement we inform you about how we process your personal data.

For what purpose are data processed and which personal data are processed?

We may process personal data of visitors to our website (hereinafter: visitors) for one or more of the purposes below:

• Sending newsletters;

• Registration for (online/offline) events;

• Ordering products and/or services via our website;

• Handling questions and complaints;

• Conducting customer satisfaction surveys;

• Handling service requests.

We process the following from all our visitors in any case:

• IP address;

• Cookies.

In addition, you can choose to provide personal data yourself via our website for one of the purposes mentioned above. We only process the personal data that you choose to provide to us, such as:

• First and last name;

• Email address;

• Address;

• Telephone number.

How are personal data collected?

The personal data of visitors are obtained in (among other) the following ways:

• Through the use of our website and the cookies placed on it;

• By the visitor providing personal data (for example via a web form).

How are personal data secured?

We take the protection of our visitors’ personal data seriously. We therefore take appropriate organizational and technical measures to prevent misuse, loss, unauthorized access, unwanted disclosure, or any other form of unlawful processing.

Our employees who have access to your personal data are bound by a duty of confidentiality and only have access to this data if it is necessary for the performance of their work and/or to support the website.

What rights do visitors have and how can they exercise them?

Under the GDPR you have various rights regarding your personal data:

• Right of access: you have the right to view the personal data we process about you.

• Right to rectification (correction/supplementation): if your personal data are incorrect or incomplete, you can ask us to adjust them.

• Right to erasure: you can ask us to delete your personal data.

• Right to restriction of processing: if you believe that we are processing your personal data unlawfully or inaccurately, you can request a restriction of processing.

• Right to data portability: you have the right to receive your personal data in a commonly used file format and/or to have them transferred to another organization.

• Right to object: you can object to the processing of your personal data, for example if you disagree with processing based on legitimate interests.

To submit a request relating to any of these rights, you can contact us in writing at VDS – Lange Marktstraat 1, 8911 AD, Leeuwarden, or send an email to info@vds-automation.nl.

When we receive a request, we will assess whether we can and may comply with it. You will then receive an appropriate response within the statutory period.

If you do not receive a timely response to your request or if your request is denied, you can lodge an objection by emailing info@vds-automation.nl. You also always have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or to initiate legal proceedings.

Provision of personal data to third parties

We may share visitors’ personal data with:

• Clients, partners or customers of VDS;

• Companies within the group to which VDS belongs (if applicable);

• Service providers engaged to provide services on behalf of or by order of VDS;

• Third parties, including regulators, the Tax and Customs Administration, or other authorities where legally required.

With third parties that process personal data on our behalf, we conclude a data processing agreement (or comparable agreement) to ensure an adequate level of security and confidentiality of the personal data.

Retention period

We do not retain your personal data longer than necessary for the purposes for which they were collected, unless we are legally obliged to retain data for a longer period. After the statutory or agreed retention periods expire, we delete or anonymize this data.

Cookies

Our website uses cookies and similar technologies. We use the following cookies:

Functional cookies
These cookies are necessary for the proper functioning of the website. Examples include remembering items in your shopping cart or saving your preferences (such as language settings). Without these cookies, parts of the website may not function properly.

Analytical cookies
Analytical cookies allow us to measure and analyze the use of our website. This gives us insight into how visitors use our website (for example, which pages are visited most and how visitors arrive at the website). We use this information to improve the user experience and the content of our website.

Marketing or tracking cookies
These cookies are used to track your browsing behavior. This enables the creation of a profile that allows us to show you more relevant content or advertisements. Social networks (such as Facebook, LinkedIn) can also see that you visited our website via these cookies and use this information to show you targeted ads.

Links to third-party websites

Our website may contain references and/or hyperlinks to third-party websites. VDS is not responsible for how these third parties handle privacy legislation. We recommend that you consult the privacy statements of these websites for more information on how they handle your personal data.

Changes

We reserve the right to unilaterally amend this Privacy Statement. Changes will be published on our website. We therefore recommend that you consult our website regularly so that you are aware of any changes. This version of the Privacy Statement was last updated on 09-04-2025.

Contact / Questions

If you have any questions or comments about this Privacy Statement, please feel free to contact us at info@vds-automation.nl.